Administration & Customer Service Representative - Burnaby
Location:
Burnaby, BC
Department:
Administration
Reports To:
Branch Manager
Scope of the Position
The Administration and Customer Service Rep is responsible for providing secretarial, clerical and administrative support to the branch in order to ensure that services are provided in an effective and efficient manner. They must maintain the telephone system and ensure that the calls are being answered in a prompt and courteous manner. They will also be responsible for filling in positions around the branch that are in need of an extra hand. They are also responsible for any other duties that are assigned to them by management.
Major Responsibilities
- Answer telephone calls and direct callers to the correct person or voicemail and/or takes messages.
- Filing documents accordingly.
- Assisting with Project Coordination in regards to customer service, making sure projects are running smoothly and customers are being taken care of.
- Assisting with warehouse duties: picking orders, putting stock away.
- Assisting with shipping/receiving when needed.
- New duties may be added to this description with proper explanation at any time.
Skills and Qualifications
- Previous experience working in an Administrative Role
- Responsible and reliable
- Ability to multitask and prioritize
- Excellent organizational skills
- Excellent communication skills, both written and verbal
- Excellent telephone manner
- Polite and personable
- Pleasant and courteous
- Good team player, contributing to a pleasant and effective atmosphere
A few reasons why it’s great to work for us
- Robertson Electric Wholesale is an established and fast growing company
- Competitive salary and bonus
- Comprehensive medical and dental benefits
- RRSP matching plan
- Opportunities for growth and development
How to apply:
- Send your resume and cover letter to [email protected]
- Be sure to mention the job title in the subject line
Robertson Electric is an equal opportunity employer. We will provide equitable treatment and accommodation to ensure barrier-free employment.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto’s Accommodation Policy, a request for accommodation will be accepted as part of Robertson’s hiring process.
To avoid any delays in the recruitment process, if you require accommodation to apply you must provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.
We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted.