Scope of the Position

The Warehouse Manager will oversee and coordinate the daily warehousing activities. They will implement production, productivity, quality and customer service standards and achieve the appropriate level of volume within time limits. The Warehouse Manager will be direct, possess excellent communication skills and follow up diligently with direct reports. The Warehouse Manager will be responsible for performing daily walk around to identify, communicate and initiate corrective actions for any safety hazards as needed. The goal is to ensure that daily operations meet and exceed daily performance expectations.

Major Responsibilities

• Maintains distribution operations by initiating, coordinating and enforcing programs, operational and personnel policies and procedures.
• Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
• Measure and provide feedback on the effectiveness of warehousing activities and employees performance
• Ensure shipments’ and inventory transactions’ accuracy
• Maintain accuracy in inventory and outgoing shipments
• Determine staffing levels and assign workload
• Provide assistance as needed to internal customers to answer questions or solve problems
• Communicate job expectations and coach employees
• Ensure new and current employees are trained properly on all equipment
• Maintains all records for the warehouse including: training, maintenance, pre-starts
• Responsible for ensuring equipment is in good working order, locking/tagging out when needed, calling for service etc.
• Perform daily meetings to discuss priorities, safety (hazard) issues and encourage staff feedback
• Interface with customers to answer questions or solve problems
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• Maintains a clean and organized warehouse and assists in maintaining the security and safety of the warehouse
• Ensures warehouse is set up in an efficient manner to ensure optimal workflow and maintains inventory locations
• Reports incidents and health and safety issue in a timely manner
• Other duties as assigned

Skills and Qualifications

• 2-5 years’ experience working in a warehouse
• Ability to map out a warehouse
• Strong knowledge of warehouse operations
• Responsible and extremely reliable
• Completion of High School
• Proven warehouse supervisory experience
• Highly effective supervisory skills and techniques
• Knowledge of warehouse software packages and MS Office proficiency
• Ability to input, retrieve and analyze data
• Hands-on commitment to getting the job done
• Excellent communication and interpersonal skills
• Proven ability to direct and coordinate operations
• Strong organizational and time management skills