Scope of Position

The Branch Manager will be responsible for building a team from the ground up and will be ultimately responsible over the success of the branch.  The Branch manager will be responsible for directing, maintaining, and controlling the branch location, monitoring policies and procedures and making recommendations through consultation with the Operations Manager and department heads. They are also responsible for monitoring daily performance objectives and making decisions to ensure branch’s objectives are met and participating in establishing and maintaining the goals and objectives set for the branch, developing quality team members as well as a solid customer base.

Major Responsibilities

• Provide guidance, direction and monitor internal staff, ensuring departments are working effectively towards common goals.
• Ensure all staff are properly trained for their roles and the training is updated as required.
• Grow sales through developing, coaching and motivating sales and support teams.
• Maintain inventory levels at optimum.
• Ensure that customer satisfaction is maintained.
• Build and maintain strong vendor relations.
• Responsible for strategic and future management planning.
• Participate in and/or recommend product training.
• Maintain and grow business.
• Outside sales – developing key relationships with customers including frequent on site visits.
• Build and manage an effective team of dedicated Inside Sales staff.
• Determine sales projections for fiscal year and tracking progress.
• Evaluate and analyze changing situations to determine action and solution to problems.
• Resolve day to day personnel issues where management decisions are required.
• Represent the Company to the local and industry community.
• Other duties as required.

Skills and Qualifications

• Minimum 5-7 years of management experience, preferable in a Sales/Distribution environment.
• Knowledge of Microsoft Office required.
• Experience working in the electrical industry
• Must be able to think independently and resourcefully to direct a major operation, activity, or project.
• Must understand priorities and make decisions based on the short term and long term needs of the company.
• Proven experience as a strong supervisor (could be up to 15 employees)
• Have access to and must keep confidential any information relating to individuals within the organization and information shared at the Management/Executive level.